Important Privacy Information
This document describes how illaaj.com collects, use, disclose and store your personal information.
We may collect your name, address, date of birth, information about your illnesses, symptoms, disabilities and information required to provide you with a health service.
We usually collect personal information directly from you when you use our interactive services (for example, via telephone email or live chat), when you use our online services (for example, our websites), send us written correspondence or complete an online form.
Gathering of Personally-Identifying Information
We sometimes collect information from a third party, for example from a healthcare service such as a residential care facility who is managing your care or from your family members. Also, if someone calls on behalf of another person, we collect the caller’s name and contact details.
We collect, use and disclose your personal information for the purpose of providing our services, communicating with you, assisting your Commonwealth, State or Territory health services or department of health to provide you with health services or to address issues you may raise with them, matching service delivery data with health information for service improvement, the compilation and analysis of statistics relevant to public health and safety and complying with our legal obligations.
If you choose not to provide your personal information to illaaj.com this may affect your ability to take full advantage of the services.